4XPRO’s goal is customer satisfaction. If for some reason you are not satisfied with your purchase whether your order was processed on our website or ordered through one of our Customer Sales Associates, you may return your product for a refund up to 30 days after the date of shipment. All returns are subject to a 10% restocking fee.
All returns must be authorized by a 4XPRO associate with a new return number prior to shipping. The new return number must be written on the outside of the box when the item is shipped back to 4XPRO.
4XPRO Returns Department
306 Mears Blvd
Oldsmar, FL 34677
Properly package your items in order to prevent damage in shipping. 4XPRO is not responsible for any lost or damaged returned goods while in transit.
It is recommended that you use an insured carrier with a reliable tracking system to return your merchandise. It is also recommended that you insure your contents for the replacement value of the goods. Please retain your tracking number until 4XPRO has received your return or in the event of loss or damage to your return shipment.
Please allow 48 hours upon confirmation of receipt of returned goods for processing your return. Refunds will be generated and returned in the same manner in which the original payment was received and normally occur within 5-7 business days.
Damaged or defective items must be documented by our "Returns Department" prior to shipping back to 4XPRO.